Eric Shreve
Aspiring Developer

About


My name is Eric Shreve and I am an aspiring software developer. The ever-evolving nature of software development and the associated challenges of keeping up with new technologies, frameworks, and tools are the reason it captures my mind.

Passions are vital to a fulfilling life, and I have a number of them. In addition to programming, I love reading books and listening to music. My perfect summer afternoon is going on a long drive with the windows down and the music up, heading to nowhere in particular.

Resume


Education

B.S. in Computer Science from UC Davis


Junipero Serra High School Class of 2009

Computer Skills

HTML, CSS, Javascript, Python, SQL


Mac OS, Windows, Linux


Work Experience

Customer Support Representative -- Race Communications

August 2016 - Present
  • Tier 1 technical support, troubleshooting issues with internet, phone, and television services
  • Work with Calix Management System and Calix Compass to provision and troubleshoot Calix Optical Network Terminals
  • Field general customer support calls, assist customers with billing, sales, and scheduling inquiries

Lead Customer Service Representative -- GreenStreets Cleaners

July 2015 - June 2016
  • Acted as Lead Customer Service Representative for a GreenStreets location serving over 200 unique customers per week

Bookseller -- Barnes & Noble

December 2014 - July 2015
  • Assisted customers finding books and other products according to specific needs and requests

Web Development Intern -- iControl Networks

June 2012 - August 2012
  • Worked with Javascript, HTML, and CSS to construct and test user interface components for a mobile web application

Contact Me


Email: ecshreve13@gmail.com

Phone: 650.766.5105

Linkedin: www.linkedin.com/in/ecshreve

Github: www.github.com/ecshreve